tabjee Frequently Asked Questions

tabjee requires a government-issued photo ID to complete KYC verification. Accepted documents include the Bangladesh National Identity Card (NID), a valid passport, or a driving licence. You will need to upload a clear photograph of the front and back of your chosen document. In some cases, tabjee may also request a selfie holding your ID for additional confirmation. KYC must be completed before your first withdrawal can be processed.

No. tabjee strictly permits one account per person, per household, and per device. Duplicate accounts are detected automatically and will result in both accounts being suspended. Any bonus funds or winnings in a duplicate account may be forfeited. If you have accidentally created two accounts, contact tabjee support immediately via live chat to resolve the situation before further action is taken.

You can reset your tabjee password directly from the login page. Click "Forgot Password", enter the mobile number linked to your account, and tabjee will send a reset code via SMS. Enter the code on the reset page, then set a new secure password. If you no longer have access to your registered mobile number, contact tabjee support with your account details and KYC documents to verify your identity and regain access.

To permanently close your tabjee account, contact the support team via live chat or email at [email protected] and submit a formal closure request. Any remaining balance must be withdrawn before the account can be closed. If you are closing your account due to a gambling concern rather than a preference, tabjee recommends considering the self-exclusion programme first, which preserves your balance and allows for a structured cooling-off period.

bKash deposits on tabjee are credited instantly in the vast majority of cases. Once you complete the bKash payment from your mobile wallet, funds typically appear in your tabjee account within 30 seconds to 2 minutes. During peak hours or periods of high transaction volume, processing can occasionally take up to 10 minutes. If your deposit has not arrived after 15 minutes, contact tabjee live chat with your bKash transaction ID and our team will investigate immediately.

The minimum deposit on tabjee is ৳200 BDT for mobile wallet methods including bKash, Nagad, Rocket, and Upay. For bank transfer via Dutch-Bangla Bank, BRAC Bank, City Bank, Islami Bank (IBBL), or Sonali Bank, the minimum is ৳500 BDT. There is no maximum deposit limit for standard accounts, although high-value transactions may require additional verification in line with tabjee's responsible gaming policy.

The minimum withdrawal on tabjee is ৳500 BDT regardless of the withdrawal method chosen. Withdrawals are processed to the same payment method used for the most recent deposit whenever possible. Nagad and bKash withdrawals are typically completed within 1–4 hours. Bank transfer withdrawals to Dutch-Bangla Bank, BRAC Bank, or other supported banks may take 1–3 business days depending on the bank's processing schedule.

tabjee does not charge any platform-side fees on deposits or withdrawals. However, your payment provider — bKash, Nagad, Rocket, or your bank — may apply their own standard transaction charges as per their individual fee schedules. These third-party fees are outside tabjee's control. To avoid surprises, check the current fee structure with your mobile wallet provider before initiating a large transaction.

Withdrawal delays on tabjee most commonly occur when KYC verification is incomplete, when active bonus wagering requirements have not yet been met, or when the withdrawal request triggers a routine security review. If your withdrawal has been pending for longer than 6 hours, log in to your account to check its status or contact tabjee support via live chat with your transaction reference number for a prompt update.

tabjee offers a full range of markets for Bangladesh Premier League (BPL) matches, including match winner, top batsman, highest opening partnership, total runs in an over, and method of next dismissal. All bets are settled on the official BPL result once the match is concluded. In the event of a match being abandoned due to weather or other circumstances, tabjee follows official DLS (Duckworth-Lewis-Stern) outcomes where applicable, and void rules apply to incomplete matches where no official result can be determined.

Yes, all tabjee games and betting markets are fully accessible through a mobile web browser without downloading any app. The tabjee platform is built with a responsive design that adapts to smartphones and tablets running Android or iOS. Simply open your preferred browser, navigate to tabjee, log in, and you have instant access to cricket betting, live casino, slots, and crash games like Go Rush — no installation required.

RTP (Return to Player) on tabjee slot games varies by title and game provider, but the average across the tabjee slots catalogue sits between 95% and 97%. Individual slot games from providers including Pragmatic Play, NetEnt, and Microgaming display their certified RTP in the game information panel before you start playing. A higher RTP indicates that, statistically, the game returns more to players over time — though short-term results will always vary due to the inherent randomness of RNG-certified slots.

Go Rush is a crash-style game available on tabjee where a multiplier rises from 1x upwards after each round begins. Players place their bet before the round starts, then must cash out manually before the multiplier crashes. If you cash out in time, your stake is multiplied by the value at the point of cash-out. If the game crashes before you cash out, your stake is lost. Each round's crash point is determined by a provably fair algorithm, and results are independently verifiable.

Yes. tabjee Casino features a comprehensive live dealer section powered by providers including Evolution Gaming and Ezugi. Available titles include Live Baccarat, Live Roulette, Live Blackjack, and Teen Patti, all streamed in high definition from professional studio environments. Minimum and maximum table limits vary by game and table, with options available for both recreational players and high-stakes bettors. A stable internet connection is recommended for the best live casino experience.

tabjee offers a welcome bonus to new players on their first qualifying deposit. The exact bonus amount and percentage are displayed on the current promotions page and may change seasonally. New players from Bangladesh are eligible to claim the welcome bonus provided they have completed basic registration, have not previously held a tabjee account, and make a deposit meeting the minimum qualifying threshold. Always read the full bonus terms before opting in.

Wagering requirements on tabjee bonuses specify how many times the bonus amount must be turned over in eligible bets before it converts into withdrawable cash. For example, a ৳1,000 bonus with a 20x wagering requirement means you must place ৳20,000 in qualifying bets before withdrawing. Wagering requirements vary by promotion type. Sports bets on cricket, football, and other markets may contribute differently to the requirement than casino games — check the specific terms of each bonus offer for the contribution breakdown.

Free spins awarded through a tabjee promotion are credited automatically to your account and are valid on the designated slot game specified in the promotion terms. Free spins are typically available for 7 days from the date of credit, after which any unused spins expire. Winnings from free spins are added to your bonus balance and are subject to the wagering requirement stated in the promotion. Free spins cannot be transferred between games or exchanged for cash.

If you request a withdrawal from tabjee before completing the wagering requirements attached to an active bonus, the bonus and any winnings derived from it will be forfeited. Only your original deposited real-money balance (minus any amount already wagered from it) will be eligible for withdrawal. tabjee strongly recommends reviewing your active bonus status in your account before submitting a withdrawal request if you are unsure whether requirements have been met.

Yes. tabjee operates a loyalty programme where players earn points for every bet placed across sports betting, live casino, and slots. Accumulated points unlock higher tiers that come with benefits including enhanced withdrawal limits, personalised reload bonuses, priority customer support, and access to exclusive promotions timed around major cricket events like the T20 World Cup, IPL, and BPL. Full loyalty tier details and point-earning rates are available in the Promotions section of your tabjee account.

tabjee is a safe and reliable platform that uses industry-standard 256-bit SSL encryption to protect all player data and financial transactions. All slot games and live casino titles on the platform are sourced from certified providers that use independently audited random number generators (RNGs) to ensure fair outcomes. tabjee does not store payment card details on its servers, and all bKash and Nagad transactions are processed through each provider's own secure payment infrastructure.

The minimum age to register and play on tabjee is 18 years old. This is a strict requirement with no exceptions. During the account verification process, tabjee requires a government-issued ID confirming the player's date of birth. Any account found to belong to a person under 18 will be immediately suspended, all funds will be held pending review, and any winnings generated will be forfeited. We ask all players to keep their tabjee login credentials private and away from minors.

tabjee provides deposit limits and self-exclusion tools directly inside your account settings under the Responsible Gaming section. Deposit limits can be set for daily, weekly, or monthly periods and take effect immediately upon saving. Reducing a limit is instant; increasing one requires a 7-day cooling-off period. Self-exclusion can be requested for 6 months, 1 year, 3 years, or permanently. If you need help activating any of these tools, tabjee support is available 24/7 via live chat.

If you suspect unauthorised access to your tabjee account, change your password immediately using the account settings page and contact tabjee support via live chat to flag the incident. The support team can temporarily lock your account while the security review is conducted. tabjee logs all login events with timestamps and IP addresses, enabling the security team to identify suspicious access patterns quickly. We recommend using a strong, unique password and not sharing your tabjee login credentials with anyone.

If you feel that gambling is negatively affecting your life or the lives of people around you, tabjee encourages you to reach out immediately. Our responsible gaming support team is available 24 hours a day via live chat and can guide you through self-exclusion, deposit limits, and session time-out options. You can also contact our team at [email protected] — mark the subject line "Responsible Gaming" for priority handling. All conversations are treated with complete confidentiality. Please remember: recognising a problem and asking for help is a sign of strength, not weakness.